24/7 Support

We're here when you need us

Tell us what's going on — our team will look into it and get back to you within 24 hours. Buying, selling, payments, safety — we handle every question.

Response time

Within 24 hours on weekdays

Working hours

Mon–Sun, 09:00–21:00 (CET)

Send us a message

Fill out a short form — we'll get the email and reply to the address you provide.

Frequently asked

On weekdays — usually within a few hours, 24h max. Weekends may take a bit longer.